Politique de confidentialité

Last Updated: October 6, 2025

This Privacy Policy describes how La Couronne Gracieuse.Inc ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lacouronnegracieuses.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site, update the "last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

In order to provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide, improve, or optimize the Services, comply with applicable legal obligations, enforce the terms of service, and protect or defend the Services, our rights, and those of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information you provide directly to us through our Services may include:

  • Contact Information: name, address, phone number, and email address
  • Order Information: name, billing address, shipping address, payment confirmation, email, and phone number
  • Account Information: username, password, security questions, and other account-related security information
  • Customer Support Information: any information you choose to share when communicating with us

Certain features of the Services may require you to provide us with certain information directly. You may choose not to provide this information, but it may limit your access to certain features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include information about your device, browser, network connection, IP address, and your interactions with the Site.

Information Obtained from Third Parties

We may obtain information from third parties, including:

  • Companies that support our Site (such as Shopify)
  • Payment providers (bank details, cards, etc.)
  • Tracking technologies (cookies, pixels, SDKs, etc.)

How We Use Your Personal Information

  • Service Provision: payment processing, order management, deliveries, returns
  • Marketing and Advertising: sending promotional offers and personalized advertisements
  • Security and Fraud Prevention
  • Customer Support and Service Improvement

Cookies

Like many websites, we use cookies to enhance your experience. You can configure your browser to refuse them, but this may affect certain functionalities.

Disclosure of Personal Information

We may share your information with:

  • Service providers (payment, logistics, support, etc.)
  • Marketing partners
  • Affiliates

User-Generated Content

If you post content (reviews, comments), it will be public.

Third-Party Sites

We are not responsible for the privacy policies of third-party sites linked from our Site.

Children’s Data

Our services are not intended for children, and we do not knowingly collect their data.

Security and Retention

No transmission method is entirely secure. We retain your data as required by legal and operational needs.

Your Rights

Depending on your country, you may have the right to:

  • Access your data
  • Correct or delete them
  • Restrict their processing
  • Withdraw your consent

Complaints

You can contact us if you have any complaints regarding your data.

International Users

Your data may be transferred and processed in other countries in accordance with applicable laws.

Contact

For any questions or requests:

📧 couronnegracieuse@gmail.com
📍 3180 Howard Street, Saint-Hubert, QC, J3Y 4Z6, CA